"In order to ensure optimal security, we regularly scan our technology systems to proactively identify any risks. Recently, we discovered that our systems allowed use of older browsers that support a security protocol called TLS 1.1 or older to transmit encrypted data over a browser. There has been no security breach and your data is safe. We immediately disabled this on all backend critical systems that process any financial transactions. However, as an additional precaution we want to disable it for all of our public-facing systems. This includes those that Ovid uses. If you want to connect to Ovid using HTTPS, you will need to ensure you are using browsers that support TLS 1.2 or later.
To accomplish this, please make sure you are meeting or exceeding the browser requirements listed below:
• Chrome version 30 or greater
• Internet Explorer version 9 or greater. For versions 9-10, TLS 1.2 is disabled by default so you will need to enable it in the browser settings if this hasn’t already been done
• Microsoft Edge: All versions are compliant
• Firefox version 24 or greater. For versions 24-26, TLS 1.2 is disabled by default so you will need to enable it in the browser settings if this hasn’t already been done.
• Safari version 7 or greater
• Safari mobile 5 or greater
Please note that we will be making these changes to our system on August 1st. If you continue to use an older, unsupported browser you will only be able to access Ovid via HTTP (not HTTPS).
Feel free to contact Customer Support with any questions by sending an email to [email protected]."