1. Delete the autocomplete address or the weblink-supplied address for the Young Reference Desk email service in the To: line of your email message.
2. Type firstname.lastname@example.org manually in the To: line (even though the address you deleted may look identical).
3. Compose and send your email as usual.
Subsequent emails to UK Libraries Reference Desk should resolve properly, even if you use the autocomplete address from your email application.
If you still receive an error message when you send your email after retyping the address, please call the Young Reference desk at
859.218-2048 and tell us what email application you are using and what error message you receive.
We are sorry for any inconvenience.